Contact Us
We're here to help you with any questions or issues you may have while enjoying Bingo Showdown. Your gaming experience is our priority, and we aim to provide assistance that meets your needs.
Our dedicated support team is available Monday through Friday from 09:00 AM to 06:00 PM Pacific Time. Although we may not be available on weekends, we encourage you to reach out for urgent purchase-related queries, and we'll make every effort to assist you promptly.
You can reach our support team via email. For issues related to missing purchases, please include your player ID, the amount charged in USD, the expected items, and a receipt screenshot to facilitate a faster resolution.
For common queries and quick guidance, visit our in-game support function. It's your go-to resource for frequently asked questions and basic troubleshooting. This resource is designed to help you find answers efficiently.
If you encounter any technical issues while playing, please consult the in-game support. Our team is well-equipped to assist you with app-related inquiries and technical troubleshooting. Just follow the instructions within the app to report any concerns you may have.
We believe in promoting a healthy gaming environment. If you or someone you know needs support related to responsible gambling, please refer to our resources. We're committed to ensuring you play responsibly, and additional self-exclusion options are available through our support channels.
When you reach out, our support team will prioritize your inquiry based on the nature of the request. We appreciate your understanding as we strive to manage each query efficiently. Your patience is invaluable as we work to assist you.
While our primary support language is English, we also offer assistance in Spanish, Portuguese, and French for players who contact us through our in-game support portal.
If you have concerns about your account security or need help with account recovery, our support team is ready to assist. Ensuring your safety while playing is paramount, and we're here to provide guidance as needed.
Your gaming experience should be seamless and enjoyable. Whether you need help with gameplay, account issues, or responsible gaming practices, we’re happy to help you every step of the way!
